Effective Date: 2023-07-18

 

This Privacy Policy sets forth the practices of GinkGo.bike (referred to as "we," "us," or "our") regarding the collection, use, storage, and disclosure of personal and non-personal information from users (referred to as "you" or "your") of the website GinkGo.bike hosted on Wix.com. We are committed to protecting your privacy and complying with the applicable data protection laws and regulations in the United States and the European Union. Please read this Privacy Policy carefully to understand how we handle your information. By accessing or using our website, you agree to the terms of this Privacy Policy.

 

Types of Information We Collect

We collect various types of information when you use our website or provide information to us:

 

1.1. Personal Information: When you use our website or conduct a transaction, we may collect personal information you provide to us, including but not limited to your name, address, email address, password, and payment details, such as credit card information.

 

1.2. Non-Personal Information: We may automatically collect non-personal information, including your Internet Protocol (IP) address, login information, computer and connection information, purchase history, and session information (e.g., page response times and page interaction information).

 

1.3. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities on our website. For more details on the cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.

 

How We Collect Information

We collect information in the following ways:

 

2.1. Information You Provide: You may provide us with personal information when you fill out forms on our website, make a purchase, or communicate with us through email, telephone, or other means.

 

2.2. Automated Collection: We may use software tools to automatically collect non-personal information about your use of our website, such as IP addresses and browsing behavior.

 

Why We Collect Information

We collect and use information for the following purposes:

 

3.1. Service Provision: To provide and operate the services offered on our website and fulfill our contractual obligations to you.

 

3.2. Customer Support: To provide ongoing customer assistance and technical support.

 

3.3. Communication: To contact you with service-related notices, updates, and promotional messages. We may also use your information to poll your opinions through surveys or questionnaires.

 

3.4. Business Improvements: To create aggregated statistical data and other aggregated and/or inferred non-personal information to improve our services.

 

3.5. Legal Compliance: To comply with applicable laws and regulations.

 

How We Store Information

We store your information on Wix.com's data storage, databases, and applications, which are protected by secure servers and firewalls. Additionally, any direct payment gateways used by our company adhere to PCI-DSS requirements to ensure secure handling of credit card information.

 

How We Contact You

We may contact you for various purposes related to your account or our services, including troubleshooting, dispute resolution, fee collection, updates, and enforcing agreements. We may use email, telephone, text messages, or postal mail for communication.

 

What Cookies We Use

Please refer to our Cookie Policy for detailed information on the cookies and similar technologies we use and how you can manage your cookie settings.

 

Your Choices

If you wish to stop us from processing your data, or if you have any questions or concerns regarding this Privacy Policy, please contact us at info@GinkGo.bike

 

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. Your continued use of our website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 

For any additional information or assistance regarding our Privacy Policy, please contact us at info@GinkGo.bike.

 

Last Updated: 2023-07-18